FAQs

General FAQs

Who will attend?

U.S. and Canada-based tourism suppliers representing CVB's, lodging properties, resorts, adventure outfitters, shopping facilities, attractions, and state departments of tourism are invited to register and take appointments with buyers responsible for bringing visitors to the American West. Qualified journalists specializing in the American West are also welcome to attend and meet with suppliers to generate articles in some of the world's leading international publications and digital media.


Will Go West Summit 2022 (Reno, Nevada) occur as scheduled?

Nothing replaces networking opportunities like a face-to-face, physical event and both Go West Summit and the Reno-Sparks Convention and Visitors Authority are excited to return to a traditional Go West Summit in February, 2022.


Appointment FAQs

How do I cancel a meeting?

During the appointment selection process: select "Request Meetings with Companies" on your appointment dashboard, then click the Marketplace button of the appointment you would like to delete. Click the trash icon beside the appointment. You are welcome to enter text in the chat box describing your reason for canceling. During appointment week: simply email the other party to inform them of the cancelation. 


When is the last day I can modify my meeting schedule?

Appointment schedules can be modified until 5:00PM Friday (U.S. Mountain Time) February 11, 2022. To modify meetings in a closed marketplace, use the contact information provided in the company details to send them an email requesting the cancelation or to suggest a meeting at a later date. 


How many appointments can suppliers expect?

For the 2021 event, registrants saw an average of 20 appointments each, but the final number of appointments is directly proportional to how available you make yourself. Buyers from all over the world will be attending so suppliers are asked to be flexible when choosing the times they are available to meet.


Can I create and share a custom background during my appointment sessions?

The Zoom technology that has been embedded in the Go West Summit website has been designed to limit technical problems by using only basic functions. Backgrounds and beauty filters require additional bandwidth that may slow your connection but you are welcome to click the "Start Zoom App" button in your meeting schedule to conduct the appointment through your own app instead of our browser-based Zoom software. Doing this will allow you all the functionality that you are accustomed to, including virtual backgrounds. 


Does Go West Summit provide assistance with webcam, microphone, or other issues related to Zoom technology?

We'll do what we can to help but since Zoom technology has been embedded into our website, you should reach out to them directly for additional technical assistance or visit their How To Zoom YouTube channel. Zoom's help center is packed with video tutorials, FAQs, and troubleshooting tips. 


Event Timeline

December 14, 2021 Deadline for premium advertising submissions
January 14, 2022 Appointment selection begins
January 21 Deadline for all artwork
January 28 Deadline to modify profile. Changes to your company profile made after this date will not be included in the GWS app.
February 11 Appointment selection concludes. Attendees who register after this date will attend with a blank appointment schedule.